< p > "I only bought this shoe for 3 days, then I went through it. The skin on the heel cracked, and I didn't want to return it to the supermarket. Why?" in July 19th, Ms ho of Changchun saw her new shoes split and felt angry and indignant.

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< p > < strong > new shoes were bought for 3 days, and found to be broken < /strong > < /p >.

< p > July 16th night, < a href= "//www.pmae.cn/news/index_p.asp" > Changchun < /a > Ms. min he bought a pair of a href= "//www.pmae.cn/news/index_x.asp" > flat shoes "/a" at the big RFA supermarket near Chun Cheng street.

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< p > "I feel pretty good. The staff told me that this is pure sheepskin, the original price is 298 yuan, just doing activities, 208 yuan, I see it is very suitable, and bought it!"

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< p > shoes were put on the shoe rack when they got home. In July 18th, Ms ho wore the new shoes for the first time, but she felt uncomfortable all morning.

"This shoe is a little bit worn, especially the part of the heel!" she said.

In the evening of July 19th, Ms ho suddenly noticed that the skin of a shoe was cracked and wrinkled.

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< p > < strong > the supermarket staff said no /strong /strong > < > >

< p > Ms. ho found the waiter in the supermarket. After explaining the situation, she asked the supermarket to solve it. Then a lady claiming to be a manager came to know the situation.

"I said if the shoes could be retreated, she said that she could not retire or replace the new ones with a firm attitude.

Let me go to the consumer association to solve it, "she said.

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< p > after hearing this, Ms Ho's fire also came up, and her shoes had just been bought for 3 days, so why not solve it?

"I have an invoice, which shows that there are three packages. I want to find someone else in charge. She says she is the person in charge, not to give up, what attitude is it?" Ms Ho said.

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"P > < strong > Supermarket: This is to go to the association of extinction < /strong > /p >

< p > July 19th at 21 o'clock, the reporter and Mrs. ho came to the supermarket.

Reporters saw that there was an after-sale service center beside the manager's office, with service instructions on it.

"You see, it is written on the top. Invoice can be used for refund or repair within 15 days. I don't know if I can repair it. The manager didn't tell me."

He said.

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< p > reporter found Miss Ho's manager, but the woman named Zhao Yue said he was not a manager but a manager.

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< p > Zhao Yue said that she was in accordance with the "three pack" to solve. She pointed to the "three pack" written on the shoebox. "It is very clear here. If the new shoes that haven't been worn out can be returned, the lady's shoes have problems, and I don't know that the quality problem is caused by human beings.

Let's find a solution to this problem, "Zhao Yue said.

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< p > < strong > Consumer Association: it is quality problem that can be returned less than /strong > /p >

< p > the Deputy Secretary General of Changchun Consumer Association, "a href=" //www.pmae.cn/pioneer/ "Zhong Ping" /a, said that she can go to the leather appraisal center to identify, if it is the problem of leather, you can take the identification report to the supermarket to ask for a return.

If it is man-made, you have to be responsible for yourself.

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< p > Zhang Hao, lawyer of Jilin Hengfeng law firm, said Mrs. Ho's shoes are not badly worn and can be negotiated with the supermarket.

"If shoes wear very seriously, Mrs. ho wants to change or return the goods to pay a certain fee, I suggest that the two sides negotiate to solve it," Zhang Hao said.

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