As the new year approaches, most of the citizens will buy new clothes for the new year. clothing The selling season. "Buying is simple and it's hard to get back!" Ms. Li recently encountered problems that could not be retreated when she bought clothes for her children. 12315, remind consumers that when buying clothing products, they must verify the three packages and whether they promise unconditional return.

In December 6th, Ms. Li bought a new dress for children on the first floor of the shopping mall in Zhangdian business district. "When children go to school, clothes are usually bought for me, and I know how much I wear." Ms. Li said that when she was buying clothes, she felt that her clothes seemed a bit thin, but the salesgirl asked her child about height and weight, and told her that the child wore absolutely no problem. "At that time, there was no bigger size. I think salesmen sold more clothes than I had experience. She said no problem should be no problem, so I bought it."

When Ms. Li took the clothes home, the children felt that the clothes were too tight and uncomfortable, and Ms. Li came to richly. Shopping Mall Ask for return. "She said it could only be replaced, but there was no bigger size. How can I change it?" Ms. Li told reporters that the salesperson did not agree to return, but could exchange other styles of clothes. "In the end, I had to change to a cheaper pair of pants and run several times for this, and I had a lot of time to lose." Ms. Li said that adding new clothes to the new year should be a happy thing.

The staff of the management department of Fuli mall in Zibo indicated that all the merchants in the mall were individual merchants, and they had to negotiate with the merchants themselves in case of problems.

12315 of the staff reminded consumers that when purchasing clothing products, we must verify the three packages and whether the merchants promise unconditional return, so as to find out the problems and deal with them in time.