One: honest character.

Honest character is the foundation of ability. It includes a person's morality, conduct, personality and style.

What we talked about before is not only honesty but also honesty.

The manager must have good integrity and moral character so that he can set an example. The store manager must spend more time on his own mind and temper himself to produce the effect of going up and down.

Two: physical quality.

"The body is the capital of revolution."

The retail industry generally has long working hours, and shops often operate for more than 12 hours.

A lot of time also needs to do physical work, can withstand the long-term anti fatigue test.

Three: Sunshine mentality.

Behind a thriving store, there must be a "sunny" shop keeper.

The store manager will encounter many unexpected problems and problems every day, plus the pressure of long hours of work and performance. When facing these difficulties and pressures, the store manager should actively face up and lead the clerks to work in a relaxed environment.

We should not be overindulgent but not over criticize the shop assistants. We need to arouse the enthusiasm and enthusiasm of the salesmen.

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To do well in the atmosphere of the shop, we must also have confidence in achieving the sales goal. We should use our actions to persuade and persuade the shop assistants, so it is very important for the store manager to have a positive attitude.

Whether or not to have these qualities is to be noticed when selecting shop directors. These qualities are natural and have nothing to do with most of them.

Four: excellent sales skills.

Manager response

Products should not only be familiar, but also have a deep understanding.

If we have the ability to correctly judge the commodities in the store, what are the best sellers and the unsalable products, what should we do with the best selling products and the unsalable products? What kind of methods can we take to sell them?

Five: have the ability to teach and train subordinates.

As a shop leader, the store manager should be a subordinate "teacher", who can provide service support to the shop assistants, fully understand the weakness of the shop assistants, and be able to help the shop assistants achieve their goals when the shop assistant fails to complete the assigned tasks. The other side keeps training the salesperson's sales skills and commodity knowledge, so as to promote the salesmen's performance and give full play to the ability of the shop assistants.

Six: good interpersonal skills.

The store manager has the function of connecting the preceding and the following. Therefore, it is not only necessary to handle the relationship with the superior manager, but also to deal with the relationship between the shop assistant and the store manager.

Face smile, sweet mouth, soft waist, quick hands and feet --- the image of a standard store manager should be a good wife in Sha Jia Bang.

Seven: learning and summarizing ability.

Now the society is an information-based society, new products are always emerging, so the store manager needs to constantly learn new knowledge, strong competitors, new marketing technology changes, which require the store manager to constantly learn and summarize.

Although the retail industry is a very experienced industry, it must not sleep on the experience and keep pace with the times. Only a store manager with certain management and self-learning ability and certain business experience or practical experience will not be eliminated.

Eight: have solid skills.

As a manager, it is best to enable subordinates to accept his commands with conviction.

You don't have to do everything, but you have to do everything and do well.

Such store managers are most likely to get the support of their employees.

Nine: store management ability.

The management capabilities of the shop include personnel organization, communication, business planning, financial management, data analysis, and so on.

These abilities must be learned and trained professionally.