First of all, I would like to talk to you about some of the public affairs. Ceremony .

　　第一、公務(wù)交往中的介紹的問題.你人和人見了面你要介紹，你有時(shí)候不介紹就很麻煩了.我也遇到這種人，他對(duì)你很客氣，跟你說了半天話你不知道他是誰，你就沒辦法跟他溝通.介紹有兩種：第一種介紹----自我介紹，第二種介紹----介紹他人.那兩者你都需要了解，他有規(guī)矩.自我介紹一般有四個(gè)要點(diǎn)需要注意.第一個(gè)要點(diǎn)，最好是先遞名片再介紹.其實(shí)你交換名片時(shí)有個(gè)時(shí)機(jī)的問題，你說我要走了，都把事跟你談完了，你才給我留名片，是不是才信任我，以前都不信任我?其實(shí)有經(jīng)驗(yàn)的話，我們一見面就把名片遞過去，什么頭銜、什么職務(wù)都不用說了，頂多把名字重復(fù)一下，省得你念錯(cuò)了，省很多事.所以有經(jīng)驗(yàn)的人他是先遞名片再介紹，這是第一個(gè)點(diǎn).

The second point is self introduction. The shorter the time, the shorter the better. You ask me, "what do you call Mr. Jin Zhen?" "I'm called Kun," "where are you high?" "I'm in the Department of diplomacy of University of International Relations, Renmin University of China." you can say it straight away. Don't waste your time talking about it.

Third, we should pay attention to the contents. Introduce oneself to There are four elements in general: unit, Department, job and name. For example, I would like to introduce, on formal occasions, my professor, Renmin University of China, University of International Relations, and Department of diplomacy. My name is Jin Zhenkun. Units, departments, posts, names, all at once, do not squeeze toothpaste. "Where is Mr. Gao?" "mixed", "what unit?" "a broken unit", "what unit?" "a unit that is not worth mentioning".

The last fourth points should be noted that if your unit or department has a longer title, you must pay attention to the use of the full name when you first introduce it. The second time you can change it to the abbreviation. Do not belittle it here. For example, I would like to give you a word here, for example, I would like to give you a "South China". I'm afraid most people will think of Southern Airlines. In fact, there is also a Southern Airlines and Nanjing University of Aeronautics & Astronautics.

　　第二個(gè)方面我想介紹，就是介紹別人.介紹別人有兩個(gè)點(diǎn)是比較重要的：第一個(gè)點(diǎn)誰當(dāng)介紹人?比如社交場(chǎng)合的慣例，介紹人一般應(yīng)該是女主人.那么在國(guó)際交往中，介紹人是誰呢?國(guó)際交往中介紹人一般是三種人.第一種人我們稱為專業(yè)對(duì)口人員.比如我請(qǐng)一個(gè)外國(guó)教授來給我們學(xué)生辦講座，那我就有義務(wù)把他跟校領(lǐng)導(dǎo)之間做介紹，我把他請(qǐng)來的，我倆對(duì)口，專業(yè)對(duì)口人士.第二是什么呢?第二就是公關(guān)禮賓人員.外事辦公室的同志，辦公室的主任或者秘書，或者專門委托的接待陪同人員，各地的接待辦公室的同志，他是搞接待的.第三如果來了貴賓的話，禮儀上講身份對(duì)等，要講對(duì)等，就是我們?cè)趫?chǎng)的這些人里職務(wù)最高的.那么這個(gè)是關(guān)于介紹.

　　那我下面再講一講國(guó)際交往中名片的使用問題.在國(guó)際交往中，你要注意，我用的詞是國(guó)際交往中，不是學(xué)生，關(guān)于名片使用講兩個(gè)要點(diǎn).第一個(gè)要點(diǎn)一個(gè)沒有名片的人，將被視為沒有社會(huì)地位的人.換而言之，國(guó)際交往中拿不出名片的人，人家懷疑你是真是假，有沒有地位可言.第二句話，一個(gè)不隨身攜帶名片的人，是不尊重別人的人.名片不僅要有，而且要帶著.說實(shí)在話，在外國(guó)的企業(yè)公司，員工這個(gè)名片放在什么地方都有講究，一般放在專用名片包里，放在西裝上衣口袋里，或者放在什么什么地方，不能亂放.比如白領(lǐng)的話，女孩子出去的話，一般在公文包的某一個(gè)部位放著呢，一伸手拿出來.我也見過有同志這方面稍遜一籌.我有一次跟女孩子交換名片，我把名片遞給她，“金教授我給你拿名片”，把包馬上拉開了.包也是個(gè)好包，很名貴，但是找不著名片，首 First grab a packet of plum, then find a packet of melon seeds, finally pull out half a sock, then tell me, forgot to bring.

　　那么我下面講一講名片使用的幾個(gè)重要的禮儀.第一，名片制作上在國(guó)際交往中，講三個(gè)不準(zhǔn).第一個(gè)不準(zhǔn)：名片不隨意涂改.我們經(jīng)常有的同志，你要說好聽的，他節(jié)約了，電話改號(hào)了，神州行變成動(dòng)感地帶了，就劃掉再寫;電話升位了，010改成020，或者什么什么的，到外地去了，這種事常有.但是在國(guó)際交往中，強(qiáng)調(diào)名片譬如臉面，臉面是不改的，大家理解我的意思，不能改，否則會(huì)貽笑大方.第二不提供私宅電話.剛才講了，涉外禮儀和我國(guó)傳統(tǒng)禮儀的一大區(qū)別，涉外禮儀是講究保護(hù)個(gè)人隱私，有教養(yǎng)、有身份的人不向別人索取電話號(hào)碼、私宅電話諸如此類.那么在國(guó)際交往中，你要注意，他講公私有別，我因公跟你打交道的話，我給你的電話就是辦公室的電話，手機(jī)號(hào)碼不給你，私宅電話更不給你.我們國(guó)內(nèi)同志有些人沒這個(gè)感覺，那天一個(gè)外國(guó)朋友給我們一個(gè)同 Do you have a phone in your house? You can't understand your phone. Is it expensive? There are problems in interaction. Third points, you should pay attention to making business cards. Generally speaking, you don't have more than two titles. There are no more than two titles in the famous movie. He says, "there is a lot of titles in the movie. There are more titles in a business card. There are three kinds of intentions, such as" two minds "and" no intentions ". Therefore, many foreign guests, who have status and status, will have several kinds of business cards. He will have different business cards on his body. He is different business cards for different objects of communication, emphasizing his different identity. I want to have a business card. There is no private house phone.

The second point is about business cards. I'd like to talk about asking for business cards. Generally, you need to pay attention to the following points. First, try not to ask for business cards, because the card exchange has a high quality, low status people first hand cards to high status people, so if you want to ask for a business card, will you lose your status immediately? Do you think so?

Second points, you should pay attention to. Ask for a business card. You'd better not take a straightforward expression. A comrade asked me that day. Do you have a movie? This is a little rough. We have relatively few ways to exchange business cards properly.

　　第一種我們稱為交易法，這是最常用的方法.交換的方法，交易法，“將欲取之，必先予之”.我想要史密斯先生名片，我把名片遞給他了，“史密斯先生這是我的名片”，他無論如何他要回我一張，他不至于告訴我“收到”.當(dāng)然，你在國(guó)際交往中，有的人會(huì)有一些落差，有的人地位高的、身份高的，他明哲保身，你把名片遞給他，他跟你說聲謝謝，他沒下文了.這種情況存在，你要擔(dān)心出現(xiàn)這種情況的話，就是跟對(duì)方有較大落差的時(shí)候，你不妨采用第二個(gè)辦法，我們稱為激將法.“尊敬的威廉斯董事長(zhǎng)，很高興認(rèn)識(shí)你，不知道能不能有幸跟您交換一下名片?”這話跟他說清楚了，不知道能不能有幸跟你交換一下名片，他不想給你也得給你，他不至于告訴你，不換，就是不換.還可以采用第三個(gè)方式，我們稱為聯(lián)絡(luò)法.“史瑪爾小姐我認(rèn)識(shí)你非常高興，以后到聯(lián)邦德國(guó) I hope I can see you later. I don't know how to contact you later. It's more convenient to contact you later. This is the liaison method. That's the contact law. That's to imply how she can find you. She usually gives her, she doesn't give her, she has a right way out, so I'll contact you. Its profound meaning is not to contact you in this life, or to talk about interaction.

Then we need to talk about the third point. business card 的注意事項(xiàng).有來有往，接受名片的第一點(diǎn)要注意，就是要回敬對(duì)方，“來而不往非禮也”，你拿到人家名片一定要回.當(dāng)然這個(gè)在我國(guó)就會(huì)出現(xiàn)一個(gè)比較大的問題，就是相當(dāng)數(shù)量的同志，大概是沒有名片的，特別是做內(nèi)勤的同志，沒有.這個(gè)在國(guó)際交往中，比較正規(guī)的場(chǎng)合，即便沒有一般也不說，采用委婉的表達(dá)，“不好意思名片用完了，抱歉今天沒有帶”.沒有帶或者用完了，其實(shí)是兩種可能.第一對(duì)方不愿意給你，地位高，或者對(duì)你有猜忌之心，不知道你是誰.第二沒有.那你給人家退路下，“沒關(guān)系改日再補(bǔ)”.不要給他拆穿，“沒有就是沒有，少來這套.”那也不合適，第一個(gè)點(diǎn).

　　第二個(gè)點(diǎn)你要注意，那是更重要的一個(gè)點(diǎn)，接過名片一定要看，是否對(duì)人家尊重，是否待人友善，那這個(gè)點(diǎn)很重要的.接過名片一定要看，通讀一遍，這個(gè)是最重要的，一定要看.為什么要看?看是對(duì)對(duì)方表示重視，看是要了解對(duì)方的確切身份.但是很遺憾，我們有人不看，不看有時(shí)候就會(huì)出現(xiàn)問題了.我有一天到一個(gè)單位去講學(xué)去了，我給那個(gè)主持活動(dòng)的同志遞了一張名片，那位你也不知道他看了沒看，我人民大學(xué)金教授，他這么介紹的：“各位非常高興地向你們介紹北大的高教授”.我趕快就找，我以為還有位老高，沒有啊，就我一個(gè).你把調(diào)到北大還說得過去，是吧?說實(shí)話咱兩學(xué)校也是勢(shì)均力敵，誰也不比誰差哪里去.但是你干嘛讓我姓高?我姓金，你讓我改姓對(duì)不起俺爹呀.你把人家的名字和姓氏搞錯(cuò)了，顯而易見怠慢對(duì)方這不可以的，所以在這點(diǎn)要注意.