Yesterday, the Hebei industrial and commercial bureau and the Hebei Provincial Association of consumers issued the two quarter complaints statistics show that clothing, shoes and hats, general merchandise products (Shen) the volume of complaints in various commodities (investment) lawsuit first. The reasons for the large number of complaints about clothing, shoes and cap products are: first, coinciding with the season changing season and large consumption; the two is that the May Day holiday is shortened this year, making many long distance traveling consumption into shopping and shopping, and the booming purchase and sale has resulted in a substantial increase in the amount of litigation (three). It is also understood that in the two quarter, the 12315 complaints reporting and command system and the consumer associations at all levels successfully mediate 15544 consumer disputes, and the success rate of mediation reached 95.2%, which saved consumers more than 3752 yuan in economic losses.