How To Do Dream Marketing?
Combined with a large number of consumer studies, when faced with ever increasing and increasingly diversified choices, consumers' buying tendency will become more constrained by their beliefs, desires and deep dreams hidden inside people, just as people buy shampoo not just because they simply wash their hair, but rather from a beautiful dream -- a confident or healthy dream.
It is foreseeable that in the future, enterprises that can gain advantages in competition will be those that can pform products or services into a dream or desire of consumers, and dream marketing will emerge as the times require.
具體而言,夢想營銷是指企業(yè)提供的產(chǎn)品或者服務(wù)能夠幫助消費者去實現(xiàn)一些夢想,或者能夠創(chuàng)造一些新的夢想去引導(dǎo)消費者的需求,從而使產(chǎn)品或者服務(wù)在市場競爭中脫穎而出,贏得更多的購買率、美譽度和滿意度而進行的營銷。因此,夢想營銷既是一個貫穿于產(chǎn)品設(shè)計到銷售的系統(tǒng)營銷流程,也可以說是一個在產(chǎn)品銷售階段較為有效的營銷方法。
對于企業(yè)而言,夢想營銷提供了一個如何進行個性化和差異化營銷的思考視角,而究竟是在設(shè)計階段就融入消費者的夢想,還是在產(chǎn)品的傳播階段訴求夢想,每個企業(yè)都要結(jié)合所處的行業(yè)和實際情況來定。
在IT、汽車、家電、家居、房地產(chǎn)等行業(yè),全流程的夢想營銷將會使產(chǎn)品更加適合消費者的需求,駛過100年歷程的美國哈雷摩托車,由于在漫長的產(chǎn)品變革和市場推廣中,機車本身的造型、轟鳴聲、馬力和速度感融合為一體,逐步通過哈雷這一品牌象征將美國人所崇尚的個人主義影射在物化的摩托車上,最后,哈雷品牌的老鷹標志在消費者心目中就變成了某種生活方式、某種體驗和特定的表現(xiàn)自我個性的夢想工具。來自瑞典的宜家家居,在產(chǎn)品設(shè)計階段,其開發(fā)人員、設(shè)計人員都和供應(yīng)商之間都進行非常深入的交流,經(jīng)過非常深入的市場調(diào)查,使設(shè)計的產(chǎn)品非常人性化,滿足了消費者家居產(chǎn)品精細化的夢想,在銷售階段,宜家提供了搭配好的家居樣本間供消費者體驗,并強烈鼓勵消費者在賣場進行全面的親身體驗,比如拉開抽屜、打開柜門、在地毯上走走、試一試床和沙發(fā)是否堅固等等,這種輕松、自在的購物氛圍滿足了消費者自由自在的享受購物樂趣的夢想。目前,產(chǎn)品的工業(yè)設(shè)計也被提到一個比較重要的位置,而工業(yè)設(shè)計所遵循的原理就是夢想產(chǎn)品設(shè)計的原理——賦予產(chǎn)品更高的附加值,幫助消費者實現(xiàn)追求一種別致的生活方式和個性品位的夢想。TCL為了搶占高端市場,在產(chǎn)品設(shè)計上率先將珠寶和手機融為一體,推出了8999寶石系列、6898金鉆系列等,幫助消費者實現(xiàn)了彰顯地位和財富的夢想,消費者使用了TCL的手機,身份的珍貴和地位的尊崇不言而喻,一時間引起了轟動效應(yīng),使TCL迅速樹立起了屬于中國手機的新形象,并奠定了國產(chǎn)品牌的尊者地位,可謂是事半功倍。
而在一些競爭日益白熱化、產(chǎn)品同質(zhì)化嚴重的日用品、快速消費品等行業(yè),由于在設(shè)計階段可以發(fā)揮的空間并不大,消費者體驗產(chǎn)品的方式主要不是從其外型和產(chǎn)品的結(jié)構(gòu),因此就需要在產(chǎn)品的傳播階段來合理運用夢想營銷。例如完美的身材、動人的曲線是許多女士追求的夢想,市場上的隆胸、豐胸、減肥的產(chǎn)品和服務(wù)巧妙的利用電影電視上那一個個成功再造擁有玲瓏浮凸、曲折有致的魔鬼身材的明星們來訴求這種夢想,愛美的女性就趨之若騖,比如“婷美”內(nèi)衣,“大印象”減肥茶等?!叭f寶路”在如今已經(jīng)不僅僅是一個煙的符號,它所銷售的是一種關(guān)于美國西部牛仔生活的夢想,消費者不能親自體會那種感覺因此通過購買“萬寶路”來嫁接自己的夢想。
而一些產(chǎn)品,如果在產(chǎn)品設(shè)計階段不能夠考慮到吻合消費者心目中的某些夢想,也可以巧妙的借助產(chǎn)品上市后的廣告宣傳和促銷活動等來開展夢想營銷,就比如中國移動全球通形象訴求的“成功人士選擇全球通”,剛好吻合了消費者心目中幻想成為成功人士的夢想;上海通用汽車的別克GL8訴求的“陸上公務(wù)艙”,給了消費者不用坐飛機同樣可以享受公務(wù)艙的機會,這些都是消費者夢想在產(chǎn)品上的實現(xiàn)。目前很多產(chǎn)品的廣告做得比較俗氣,沒有吸引力,根本原因在于其營銷的核心理念依然停留在吆喝賣產(chǎn)品的階段,如果能夠?qū)⑵涠ㄎ环旁谙M者的夢想上,那么廣告費就不會花得如此冤枉。
此外,產(chǎn)品的概念的創(chuàng)造如果是與消費者心目中的某種夢想相一致,也會觸動消費者的心弦,比如華南碧桂圓“給你一個五星級的家”,奧林匹克花園“運動就在家門口”的概念,都引來了廣大消費者的蜂擁而至。
Because dream marketing is closely related to consumer psychology and consumer behavior, how to make products or services surpass the general standards and get closer to consumers?
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